How long will I have to wait for my order?

For larger and more expensive items, we aim for 2-3 day delivery. For smaller items, we will send these to you through the postal service and you should allow up to 7 working days. Obviously, in busy periods we would ask for your patience and understanding if you suffer a slight delay. Please be assured we are doing all we can to get your parcel to you as soon as possible.

My order hasn't arrived, how can I check its progress?

If you are concerned about your order, you can telephone our friendly sales staff on freephone 0800 9800680 and ask them to check on your order. We will require the name the order was placed under, the first line of the address, what was ordered and when you ordered it, and also how you placed the order. We can then trace it for you quickly and let you know its progress.

The goods are not what I want. What should I do?

If you receive the goods and they aren't suitable, you can return them to us with a covering letter. As long as it is still in its original condition, we will then refund you for the item, less a 10% handling charge.

The goods have arrived damaged or faulty. What should I do?

If the goods have arrived damaged or faulty, telephone us on freephone 0800 9800680 as soon as you receive them. We will then either arrange to have the goods exchanged via our courier service or, for smaller items, ask you to send it back to us to be exchanged or refunded.

I've have had my goods for a while and they have stopped working, what should I do?

If it is within a year of purchase and you have the original receipt / invoice, we will be happy to exchange the goods or have them repaired depending on the model.

What equipment do I need to run an air horn?

To run an air horn you require an air compressor with a minimum of 80 psi and a large air tank.

What sized dropper do I need to run my television?

If the television is colour you will need a minimum of 10 amps. If it is black and white you will need a minimum of 5 amps. For further information call our sales team on freephone 0800 9800680.

How easy are the wind deflectors to fit?

The wind deflectors are very easy to fit. The clips fit inside the window channel easily and the deflector screws onto the clips. Full instructions are enclosed with the deflectors. Just remember that the deflectors come with a clear protective covering on them which needs to be peeled off, otherwise they can appear scratched!

Do the lightbars come wired? Do they come with lights?

The Eurobar comes wired but the Hibar does not. You can ask for the Hibar to be wired. The wiring harness for this is an additional £60.00 plus VAT (approx). Lights are not included but we have various offers on multiple lights. Call Gavin for further information on 0800 9800680.

Where can I get replacement bulbs for my lights?

CDC does not sell replacement bulbs but they are available in all good motor accessory stores such as Halfords.

What measurements do I need to order wheel trims?

For standard full cover wheel trims we need to know the tyre size which is located on the tyre itself (e.g. 17.5 or 19.5). If they are a nut cover we need to know the measurement between the two opposing studs. For Euroliner trims we need a variety of measurements. Call Gavin on 0800 9800680 for further information.

What sized nut caps do I need for my wheels?

Usually, 33mm nut caps are suitable for Volvo, Scania, ERF, Renault, and Foden models. 32mm are usually suitable for DAF, Mercedes, and MAN. Alloy wheel nut caps are up to 33.5mm designed to fit Alcoa wheels. However, we would always advise that you measure first as sizes can differ between models.

What's the best CB set up for me?

The best CB for you depends on your individual requirements. We would advise you to call Chris our CDC CB Man to discuss the best for you. His contact number is 07836 255762. Alternatively, you can call our sales team on 0800 9800680.

Which of your televisions are suitable for Europe?

Our range is often being updated so we would advise you to call our friendly sales staff on freephone 0800 9800680 to ask about our current offers and their specifications.

What's the difference between a cool box and a fridge?

A cool box can only be run for a maximum of 4 to 5 hours a day. A fridge can be run continuously. Also, fridges are thermostatically controlled (like a household one) whereas cool boxes run on the ambient temperature, i.e. the temperature outside the box.